Orphaned system rescue
Lumio is gone. Your panels are still on the roof.
Lumio Holdings filed for bankruptcy in 2024. The company had grown by buying up smaller installers, and service records were spread across the companies it absorbed, so many homeowners cannot even find out who physically did the work on their roof. We are an independent Florida solar contractor. We take over systems like yours, tell you in writing what is actually wrong, and get them producing again.
✓Licensed & insured
✓Any roofer. Any installer. Any brand.
✓Orlando to Miami, one crew
✓Written quote before a panel moves
What it means for your roof
What happens to a Lumio system now
With Lumio the biggest problem is usually records. We start by reading the equipment itself, the panel labels, the inverter serial and the monitoring account, instead of chasing paperwork that no longer exists. From there the factory warranties can still be claimed.
What we usually find on these systems
- ✓No idea which crew actually installed the system
- ✓Monitoring login that no longer works or was never handed over
- ✓Inverter faulting with nobody to call
- ✓Missing as-built drawings when you try to re-roof
- ✓A second company already looked at it and would not take it on
Straight answer first
We have never been part of Lumio
Art of Solar is an independent, licensed and insured Florida solar contractor. We were never a Lumio dealer, subcontractor or affiliate, and we are not taking over its obligations. What we do is service the equipment that company left on your roof, the same way we service every other brand.
- Panels and inverter warranty
- Held by the manufacturer, not the installer. Usually still good.
- Workmanship warranty
- Belonged to Lumio. Gone when the company went.
- Your loan or lease
- Separate contract. It does not end because the installer did.
How a takeover goes
Step by step
- 1
Read the equipment
Panel labels, inverter serial, optimizer count, monitoring. We work from the roof, not from paperwork that no longer exists.
- 2
Written inspection
What is installed, what is failing, what is still under a factory warranty, and what the roof under the array looks like.
- 3
Claim what is covered
Manufacturers only take claims from a licensed contractor. We file them so parts come free where they should.
- 4
Fix and verify
Repair, restart, and prove production in writing before we leave. Then you have one number that answers.
FAQ
Lumio customers ask us this
My solar company went out of business. Is my warranty gone?
Only part of it. The workmanship warranty belonged to the company that closed, so that one is usually gone. The factory warranties on the panels, the inverter and the optimizers belong to the manufacturers, and those are still good, normally 10 to 25 years. They just need a licensed solar contractor to file the claim, because manufacturers will not take one from a homeowner.
Can you take over a system another company installed?
Yes. That is most of what we do. Any brand, any original installer, in business or not. We inspect what is actually on the roof, tell you in writing what is wrong and what is still covered, and then quote the repair.
Do I have to replace the whole system?
Almost never. In most orphaned systems the panels are fine and the problem is one inverter, a handful of optimizers, a bad connector, or a mount that was never flashed. Anyone who opens with a full replacement quote before inspecting it is selling, not diagnosing.
What does it cost to find out what is wrong?
We quote the inspection up front and it is a flat number, not an hourly meter. You get a written report of what is installed, what is failing, what is still under a factory warranty and what the repair costs. The report is yours whether or not you hire us for the fix.
I still owe money on a system that does not work. What now?
The loan and the equipment are two separate things, and the loan does not go away because the installer did. Get the system producing again first, because that is the part you can actually control, then take the written inspection report to the lender or the finance company. A report from a licensed contractor is worth far more than a phone call.
Are you connected to any of these companies?
No. Art of Solar has never been part of, owned by, or a dealer for any of them. We are an independent licensed and insured Florida solar contractor that services other people's systems.
Where we do this
Lumio system service across Orlando to Miami
Orange County
Seminole County
Brevard County
Indian River County
St. Lucie County
Martin County
Palm Beach County
Broward County
Get it looked at
Tell us what the system is doing
The address, roughly how many panels, and what stopped working. A photo of the inverter screen helps most. You get a written answer, not a sales pitch.
Other installers we take over from
Your installer is gone. We are not.
One licensed crew that answers the phone, any brand, any original company. Orlando to Miami.