Orphaned system rescue
SunPower is gone. Your panels are still on the roof.
SunPower filed for Chapter 11 bankruptcy protection in August 2024. It was one of the best-known names in home solar for two decades, and its panels are on a lot of Florida roofs, so the shutdown left a large installed base with no first-party service. We are an independent Florida solar contractor. We take over systems like yours, tell you in writing what is actually wrong, and get them producing again.
✓Licensed & insured
✓Any roofer. Any installer. Any brand.
✓Orlando to Miami, one crew
✓Written quote before a panel moves
What it means for your roof
What happens to a SunPower system now
SunPower hardware is good hardware and most of it is still under a long factory warranty. What went away was the company that used to handle the claim for you. Some SunPower equipment uses its own connectors and monitoring, so it needs someone who has actually worked on it before.
What we usually find on these systems
- ✓Monitoring account stopped reporting or will not let you in
- ✓A microinverter or two offline and no way to file the claim
- ✓Told your warranty is void when it probably is not
- ✓Need a re-roof and cannot find anyone who will touch the array
- ✓Panels producing, but well under what they used to
Straight answer first
We have never been part of SunPower
Art of Solar is an independent, licensed and insured Florida solar contractor. We were never a SunPower dealer, subcontractor or affiliate, and we are not taking over its obligations. What we do is service the equipment that company left on your roof, the same way we service every other brand.
- Panels and inverter warranty
- Held by the manufacturer, not the installer. Usually still good.
- Workmanship warranty
- Belonged to SunPower. Gone when the company went.
- Your loan or lease
- Separate contract. It does not end because the installer did.
On the record
What is known about SunPower
SunPower filed for Chapter 11 on August 5, 2024, in Delaware. On September 30, 2024 its business was split up. Complete Solaria bought the SunPower name and the Blue Raven Solar business, then renamed itself SunPower, so the SunPower advertising today is not the company that installed your system. SunStrong Management took over many of the leases and power purchase agreements.
The panels are a separate story. Maxeon, which made SunPower branded panels, offered voluntary warranty coverage on certain panels it built, with a registration deadline of December 31, 2024. That offer covers panels only. Microinverters, racking and batteries sit outside it.
Monitoring is the other gap. The original monitoring service and the mySunPower app ran on software the old company owned, and installers warned it could stop working. A dark app does not always mean a dead system. Sometimes the array is producing and simply not reporting.
From court filings and trade press reports.
Who to ask about what
- A lease or PPA
- SunStrong Management, or the financier named on your statement.
- Panel warranty
- Maxeon, with the claim filed by a licensed contractor.
- A microinverter or battery fault
- That part's maker, by serial number.
- Monitoring that went dark
- A licensed contractor who can check production at the roof and move you to a platform that still works.
How a takeover goes
Step by step
- 1
Read the equipment
Panel labels, inverter serial, optimizer count, monitoring. We work from the roof, not from paperwork that no longer exists.
- 2
Written inspection
What is installed, what is failing, what is still under a factory warranty, and what the roof under the array looks like.
- 3
Claim what is covered
Manufacturers only take claims from a licensed contractor. We file them so parts come free where they should.
- 4
Fix and verify
Repair, restart, and prove production in writing before we leave. Then you have one number that answers.
FAQ
SunPower customers ask us this
My solar company went out of business. Is my warranty gone?
Only part of it. The workmanship warranty belonged to the company that closed, so that one is usually gone. The factory warranties on the panels, the inverter and the optimizers belong to the manufacturers, and those are still good, normally 10 to 25 years. They just need a licensed solar contractor to file the claim, because manufacturers will not take one from a homeowner.
Can you take over a system another company installed?
Yes. That is most of what we do. Any brand, any original installer, in business or not. We inspect what is actually on the roof, tell you in writing what is wrong and what is still covered, and then quote the repair.
Do I have to replace the whole system?
Almost never. In most orphaned systems the panels are fine and the problem is one inverter, a handful of optimizers, a bad connector, or a mount that was never flashed. Anyone who opens with a full replacement quote before inspecting it is selling, not diagnosing.
What does it cost to find out what is wrong?
We quote the inspection up front and it is a flat number, not an hourly meter. You get a written report of what is installed, what is failing, what is still under a factory warranty and what the repair costs. The report is yours whether or not you hire us for the fix.
I still owe money on a system that does not work. What now?
The loan and the equipment are two separate things, and the loan does not go away because the installer did. Get the system producing again first, because that is the part you can actually control, then take the written inspection report to the lender or the finance company. A report from a licensed contractor is worth far more than a phone call.
Are you connected to any of these companies?
No. Art of Solar has never been part of, owned by, or a dealer for any of them. We are an independent licensed and insured Florida solar contractor that services other people's systems.
Where we do this
SunPower system service across Orlando to Miami
Orange County
Seminole County
Brevard County
Indian River County
St. Lucie County
Martin County
Palm Beach County
Broward County
Get it looked at
Tell us what the system is doing
The address, roughly how many panels, and what stopped working. A photo of the inverter screen helps most. You get a written answer, not a sales pitch.
Other installers we take over from
Your installer is gone. We are not.
One licensed crew that answers the phone, any brand, any original company. Orlando to Miami.